City clarifies changes to new billing format

Utility bills have been mailed out now and most Brady residents have already become acquainted with the new billing format implemented by the City of Brady. With a few questions still being asked about the format, the City has issued this press release to clarify all charges that appear on the bill. The bill clearly denotes the total amount due if paid by the due date and the amount owed if paid after the due date. The amount due after the due dates reflects a five percent penalty on unpaid balances. Draft customers will only see one amount on their bill which reflects the total bill they will be charged. Since there will not be a late penalty due to timely bank drafts, there will only be one amount on their bill. Only designated senior citizens (age 60 and over) or qualified disabled customers may be exempt from the penalty charges. Therefore, for those identified in the City’s computer system as a “no penalty” customer, the amount due and the amount due after due date will be the same. If these amounts differ and you believe you qualify for a penalty exemption, contact the utility office at 597-2152 or stop by 101 East Main Street between 8 a.m. and 5 p.m., Monday through Friday, to ensure that the account is altered to reflect a “no penalty” customer in the computer system. Penalty exemptions do not prevent termination of utilities in the event of nonpayment.

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